Four steps, no surprises.
Every project follows the same four steps. Steps never skip, order never changes — you'll have it in writing what happens and how long it takes before moving to the next step.
Consultation
We listen to your needs and examine your current systems and workflows.
- Free initial consultation — by phone or in person
- Review of your current website, app, or paper/Excel workflows
- Discussion of what is really needed and what is not
You get: Free initial consultation and needs summary — response within 1 business day
Scope
We formalize what will be built, timeline, and cost in writing.
- An itemized quote with clear line items: what is and is not included
- A timeline based on the delivery window stated on the relevant service page
- Start date once you approve
You get: Itemized quote and schedule
Development
We build in stages and show you progress at each step.
- A test environment — live tracking during development
- Regular progress updates, no surprises or silent periods
- Any scope change is discussed first, then implemented
You get: Test environment access and regular progress updates
Delivery and support
We deploy it live and train your team on usage.
- Complete source code — nothing stays locked up, it is yours
- Usage documentation and brief training for your team
- Defined support period after delivery (see Maintenance and support)
You get: Complete source code, documentation, support period
Does this process fit your project?
Tell us briefly what you need, we'll get back to you within 1 business day. Initial consultation is free.
Contact us