Ender Soft
04 · SUPPORT

Maintenance and support

After delivery. Keeping it working is part of the job.

SCOPE

Scope

  • Updates and backups
  • Bug fixes and performance
  • New features
  • Ongoing maintenance for projects we took over
DELIVERY

What you get

  • Regular security and dependency updates
  • Automated backups and restore testing
  • Monthly uptime and performance report
  • Defined response time
  • Small content and layout changes
FAQs

Frequently asked

What if something breaks?

We fix it within the response time you choose. Monthly plans typically include 1-2 hours of work; bigger jobs are billed separately.

How often do you back up?

Every 24 hours, with automatic restore testing to catch corruption early.

Can you take over a project from another developer?

Yes, if source code and hosting access are available. We audit it first and tell you what needs attention.

What's included and what costs extra?

Small content and layout tweaks are included. Major features, third-party integrations, and performance work are billed by the hour.

Is this the work you need?

Tell us briefly what you need, we'll get back to you within 1 business day. Initial consultation is free.

Contact us